Our Services

Home Technology Setup

Getting a new device ready to use can be more complicated than it should be. We can visit your home and take care of the setup from start to finish — making sure everything is configured the way you want it, and that you feel comfortable getting started.

• New device setup and configuration
• Connecting devices to your home Wi-Fi network
• Setting up email accounts and online services
• Pairing connected devices such as printers, smart speakers, or smart TVs
• Checking that settings and preferences are right for you

This service does not cover hardware repair, data recovery, or virus removal.

Home Technology Support

When technology isn't behaving the way it should, it can be frustrating. We can visit your home to help resolve the issue — and we'll take the time to explain clearly what has happened and what we've done, so you feel more confident if something similar occurs in future.

• Software installation and updates
• Settings, preferences, and account queries
• Email setup and troubleshooting
• Video calling platforms such as Zoom, Teams, or FaceTime
• Online account access and recovery
• General day-to-day technology queries

This service does not cover hardware repair, data recovery, or virus removal. If a problem falls outside our scope, we will always tell you clearly and suggest where you might find further help.

One-to-One Tuition

Learning technology is easier when it happens at your own pace, with your own devices, in your own home. Our one-to-one sessions are tailored entirely to you — your questions, your goals, and the technology you actually use.

There are no fixed courses or lesson plans. We simply work through what matters most to you, at a pace that suits you.

• Getting started with technology and building confidence
• Using the internet safely and effectively
• Email and online communication
• Video calling and staying in touch with family and friends
• Productivity tools such as Google Docs or Microsoft Office
• Storing and organising files and photos
• Social media and online communities
• Staying safe online and recognising scams

If there's something specific you'd like to learn that isn't listed here, just ask — sessions can cover anything within our scope.

AI Support and Tuition

Artificial intelligence is becoming part of everyday technology, and it's more accessible than many people expect. Our AI sessions offer clear, practical guidance on understanding what AI is, how it works, and how to use it safely and confidently in daily life.

No technical background is required.

• What AI is, explained in plain and simple terms
• Everyday AI tools such as ChatGPT, Google Gemini, or Microsoft Copilot
• Using AI to help with writing, research, or organising information
• AI features already built into the devices and apps you use
• Staying safe and understanding the limitations of AI
• Using AI responsibly and ethically

Whether you're simply curious about AI or ready to start using it with confidence, these sessions are designed to make the technology approachable and genuinely useful.